主要要點(diǎn)
鑑於加密產(chǎn)業(yè)的新生性質(zhì)，詐騙變得越來越頻繁和複雜。 因此，用戶有必要不斷了解最新的方法。
作為行業(yè)領(lǐng)導(dǎo)者職責(zé)的一部分，幣安採(cǎi)用了許多工具和措施來保護(hù)用戶免受加密貨幣詐騙。
我們的風(fēng)控措施根據(jù)詐騙風(fēng)險(xiǎn)的強(qiáng)弱分為八個(gè)級(jí)別，確保使用者體驗(yàn)和安全性之間的平衡。
詐騙長(zhǎng)期以來一直是加密貨幣領(lǐng)域的一個(gè)突出威脅。 鑑於其新生性質(zhì)，許多用戶缺乏如何保護(hù)自己的意識(shí)，狡猾的詐騙者不斷透過不同手段進(jìn)行攻擊。 一些最突出的騙局包括：投資騙局、就業(yè)騙局、殺豬騙局、贈(zèng)品騙局、龐氏騙局等等。
騙子無所不在。 他們可以根據(jù)受害者的活動(dòng)準(zhǔn)確捕捉受害者的心理特徵，甚至透過社會(huì)工程來脅迫他們。 詐騙者及其手段的日益複雜，常常使許多新手難以防範(fàn)。 因此，有必要隨時(shí)了解最新的詐騙手段和防護(hù)措施。
幣安如何保護(hù)用戶免受詐騙
在安全性和使用者體驗(yàn)之間找到平衡是一項(xiàng)具有挑戰(zhàn)性的任務(wù)，但它是我們?nèi)粘Ｂ氊?zé)的很大一部分。 幣安透過多種風(fēng)控手段確保用戶資金安全。 我們根據(jù)詐騙風(fēng)險(xiǎn)的強(qiáng)度將其分為八個(gè)不同的等級(jí)。 如下圖所示，這些按升序排列，從定制的彈出通知到叫醒服務(wù)。
幣安8級(jí)反詐騙風(fēng)控
讓我們更詳細(xì)地探討每個(gè)反詐騙風(fēng)險(xiǎn)控制等級(jí)。
1. 自訂彈跳窗通知
彈跳窗通知是幣安最溫和的風(fēng)險(xiǎn)提示方式。 當(dāng)我們根據(jù)收款人（使用者或地址）的詐欺指數(shù)發(fā)現(xiàn)涉嫌詐欺的異常行為時(shí)，我們將使用這些通知使用者。 在此，我們提醒用戶，如果您看到我們的彈跳窗，請(qǐng)仔細(xì)閱讀其中內(nèi)容，以確保您的資金安全。
客製化彈出通知演示
2. 互動(dòng)風(fēng)險(xiǎn)評(píng)估表
我們?yōu)樘厥馐褂谜呷后w提供風(fēng)險(xiǎn)評(píng)估服務(wù)，例如那些更容易遭受詐騙的使用者群體。 風(fēng)險(xiǎn)評(píng)估以問卷的形式呈現(xiàn)。 透過使用者對(duì)問卷的回答，幫助他們準(zhǔn)確判斷風(fēng)險(xiǎn)並採(cǎi)取相應(yīng)的控制措施。 這些將在下面進(jìn)一步詳細(xì)解釋。
互動(dòng)式風(fēng)險(xiǎn)評(píng)估表演示
The questionnaire is designed to suit your unique circumstances, and your answers will help provide the most suitable protection. To ensure we can provide the best risk assessment services, please fill out the questionnaire carefully and truthfully.
Binance has cooperated with leading security companies in the Web3 industry to build a global address database. Based on extensive address data, we help users avoid withdrawing funds to risky addresses.
Global Malicious Address Database Alert Demo
Ponzi schemes are one of the most prevalent scam methods in cryptocurrency. Scammers usually entice victims with a few initial “investments” so they can commit more rampant fraud. In reality, these investments are fake, designed to lure victims into more serious scams.
To combat these, we have provided an alert service for users. When a user is identified as making a small profit that we suspect is linked to fraud, we will freeze this “profit,” assuming it is being used as bait in a scam. Simultaneously, we will send a message to the user through SMS and email and proactively contact them to inquire further about specific details.
Freezing Small Amounts of Commission Demo
As the name suggests, the cooling-down service is designed for potential victims of impulsiveness, with Binance helping them stay calm before withdrawing funds. The cooling-down will be triggered in conjunction with other services. For example, when a potential victim fills out the risk assessment form with a high-risk URL, we will trigger the one-hour cooling-down period. During this hour, the withdrawal function of the potential victim will be disabled, and we will guide the user through conducting a risk investigation.
According to the strength of the risk, we divide the cooling-down period into one-hour and 24-hour windows. Users who have been placed into the 24-hour cooling-down period must be particularly careful about their current withdrawal behavior and the projects they participate in. There is a high probability that they are experiencing scams.
Cooling-Down 24H Demo
Alongside the services discussed above, some users may have questions. They may not understand why certain pop-ups, evaluations, or interceptions appear when they attempt to withdraw funds. In light of this, we have prepared a chat dissuasion service. We have configured standardized risk service processes in the Binance customer support chat, including but not limited to risk knowledge popularization and manual dissuasion services.
Chat Dissuasion Demo
The “wake-up call” is Binance’s ultimate weapon for victims who are deeply embedded in scams. Once we identify a potential victim in an urgent situation affecting a large amount of funds, our service team will immediately provide a wake-up call. Here, a customer support worker will engage in a voice call directly with the user through the Binance chat feature to provide tailored support. Direct one-to-one communication is often critical, and we have helped many potential victims avoid scams so far.
Wake-Up Call Demo
Finally, we will also send a kind reminder to potential victims who insist on withdrawing their funds. Funds always belong to the user, and while protecting users from scams, we respect their right to control their own funds. Therefore, in most cases where the user insists on withdrawing funds, we will not forcibly intercept it. However, the user will be required to sign a scam risk disclosure statement, indicating that the user is aware of the risks they may face.
Scam Risk Disclosure Statement Demo
If you’ve fallen victim to a scam, please contact law enforcement and file a report to Binance immediately. Binance works closely with various law enforcement agencies worldwide, and our cooperation often results in detections and seizures. While recovering your money is far from guaranteed, in most cases, these measures are the only way to retrieve stolen funds.
Our risk team works around the clock to safeguard the Binance ecosystem, ensuring a frictionless user experience through an array of advanced tools and measures. We’re always looking to improve our technology, products, and operations to best serve our users best. As the landscape of crypto scams continues to develop, it is essential for Binance to continue maintaining the best protective standards and for users to remain educated on these.
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Disclaimer: This content is presented to you on an “as is” basis for general information and educational purposes only, without representation or warranty of any kind. It should not be construed as financial advice, nor is it intended to recommend the purchase of any specific product or service. Digital asset prices can be volatile. The value of your investment may go down or up, and you may not get back the amount invested. You are solely responsible for your investment decisions, and Binance is not liable for any losses you may incur. Not financial advice. For more information, see our Terms of Use and Risk Warning.
